Here's some questions we are asked a lot. Not like every day but certainly a few times a week. Whats the word? Oh yeah, routinely. Here are our routinely asked questions.

I've just placed an order, what now?

First of all, thanks! We'll email you an order confirmation and get to work packing and shipping your goodies out.

My package hasn't arrived yet, what should I do?

We will always try to get your order to you within 2-4 business days. We'll also send you the tracking information so you can see exactly when it is due to arrive. If you are still experiencing problems with your delivery, contact us vial email and we'll go all "De Niro" on the courier...

My package has arrived damaged, what should I do?

In our book, there is nothing worse than a damaged pedal! Send us some pictures of the damage and we will come up with a solution for you straight away.

I don't like my new pedal, can I return it?

Hey, we all make mistakes and we've got your back. You have 21 days from the point of delivery to return any product you may have bought from us for a full refund. Just make sure the product is in the same condition that you received it in and we'll issue the refund as soon at it arrives back with us.

You're right, we are brilliant, aren't we?

My pedal has stopped working, who do I contact?

We offer a one year warranty on all our products bought from us. If you've got any issues at all (unless they're to do with your Uncle Steve) simply contact us and we'll get straight to work fixing the problem.

Which pedal should I buy next?

Here's a little trade secret... The more you spend, the better they sound. Simply find the most expensive pedal we sell and buy that one... Only joking. The correct answer is of course another Fuzz. Obviously.

What are you wearing?

Jorts. Jean shorts. Always.

Is your packaging recyclable, biodegradable and environmentally conscious?

Glad you asked , YES actually it is.

For all your eco warriors, planet saving, plastic abolishing princes and princesses out there, we are happy to report that we do try to minimise our impact where we can.

We are not claiming we do it all right however we have got carrier bags and boxes made from recycled materials and are recyclable.

Also, we fill out boxes with colourful 'wotsits' to keep your purchase snug and extra safe as it makes it way to you. These are biodegradable, that deserves a woooooo in our books! But remember*** that as tempting as it may be to want to put them in your mouth DON'T!